Terms of Service

These terms of service can be modified at any time. Please see the most up-to-date documents on www.sendnow.ai

These Terms of Service ("Terms") govern your use of the software as a service application provided by SendNow.ai ("SendNow," "we," or "us"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.

Refunds

SendNow.ai offers a 30-day refund policy. If you are not satisfied with our services, you may request a refund within 30 days of your initial purchase. To request a refund, please contact our customer support team at team@sendnow.ai with your account details. Refunds will be issued in accordance with our refund policy, as described in our Refund Policy document.

Service is provided “as-is” without any guarantees

SendNow.ai provides its services "as-is" without any guarantees or promises. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. The use of our services is at your own risk.SendNow.ai and its employees, affiliates, partners, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.

Service up-time

SendNow.ai strives to maintain an uptime of 99.9% for our services. However, there may be occasions where downtime is required for maintenance or unforeseen circumstances. We will make reasonable efforts to minimize any disruptions to the service and provide advance notice whenever possible. You acknowledge that occasional interruptions or delays may occur and agree that SendNow.ai shall not be held liable for any losses or damages resulting from such interruptions.

Chat support

SendNow.ai offers 24/7 chat support to assist you with any questions or concerns related to our services. Our support team will make every effort to respond promptly and provide accurate information. To access our chat support, simply visit our website and click on the chat support icon.

Email support

SendNow.ai provides email support for any inquiries or assistance you may need. You can reach our support team by sending an email to team@sendnow.ai. We strive to respond to all emails within a reasonable time frame, usually within 24-48 hours on business days.

Intellectual Property

All intellectual property rights associated with SendNow.ai's services, including but not limited to software, trademarks, logos, and content, belong to SendNow.ai or its licensors. You are prohibited from using, copying, reproducing, or modifying any of our intellectual property without our prior written consent.

Unlimited* Fair Use

SendNow.ai strives to offer an unlimited* offering when it comes to the following, subject to a fair use policy.

- Workspaces
- Sender email accounts
- Users (collaborators)
- Outgoing emails
- Replies received

If you expect high usage for any of the above items, please get in touch with us at team@sendnow.ai to avoid being rate limited.

Modification of Terms

SendNow.ai reserves the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying you by email. It is your responsibility to review the Terms periodically. By continuing to use our services after any modifications, you accept and agree to be bound by the revised Terms.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws ofOntario, Canada. Any dispute arising out of or relating to these Terms or your use ofSendNow.ai's services shall be exclusively subject to the jurisdiction of the courts of Ontario,Canada.

If you have any questions or concerns regarding these Terms of Service, please contact us at team@sendnow.ai

Thank you for using SendNow.ai!

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